The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
We want you to be happy with your purchase, and if you are not, I offer the possibility of a refund:
CONDITIONS FOR A REFUND
1. You must notify me within 7 days of receiving the package.
2. The item must be returned within 10 days of receipt and must arrive in the exact condition in which it was sent.
3. Shipping money is not refunded in any case.
4. The Etsy commission money that must be paid for each sale is not refunded in any case. The customer will be informed of the exact amount of the commission.
If you have any doubt, please contact me and we can solve them.
